/* ---------- тема ---------- */
:root{--c:#2563eb;--c-soft:#eaf1ff;--c-hover:#1d4fd8;--bg:#f3f4f7;--panel:#fff;--bd:#e4e7ec;--tx:#0f172a;--mut:#667085;--ok:#16a34a;--warn:#d97706;--err:#dc2626;--in:#fff;--shadow:0 1px 2px rgba(16,24,40,.06),0 1px 3px rgba(16,24,40,.08);--shadow-lg:0 20px 50px rgba(16,24,40,.25);--rail:#0b1220;--note:#fef3c7;--note-tx:#78350f;--code:#0f172a}
@media(prefers-color-scheme:dark){:root:not([data-theme=light]){--c-soft:#16254a;--c-hover:#3b73f0;--bg:#0c0e13;--panel:#151922;--bd:#262b36;--tx:#e6e9ef;--mut:#98a2b3;--in:#1c212c;--shadow:0 1px 2px rgba(0,0,0,.5);--shadow-lg:0 20px 50px rgba(0,0,0,.6);--rail:#07090e;--note:#3a2f0b;--note-tx:#fde68a;--code:#05070c}}
:root[data-theme=dark]{--c-soft:#16254a;--c-hover:#3b73f0;--bg:#0c0e13;--panel:#151922;--bd:#262b36;--tx:#e6e9ef;--mut:#98a2b3;--in:#1c212c;--shadow:0 1px 2px rgba(0,0,0,.5);--shadow-lg:0 20px 50px rgba(0,0,0,.6);--rail:#07090e;--note:#3a2f0b;--note-tx:#fde68a;--code:#05070c}

*{box-sizing:border-box}
html,body,#root{height:100%;margin:0}
body{font:14px/1.45 -apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;background:var(--bg);color:var(--tx);-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
a{color:var(--c)}
.hide{display:none!important}
.muted{color:var(--mut)}
.small{font-size:12px}
::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-thumb{background:var(--bd);border-radius:8px}::-webkit-scrollbar-thumb:hover{background:var(--mut)}
:focus-visible{outline:2px solid var(--c);outline-offset:1px}

/* ---------- кнопки / поля ---------- */
.btn{border:1px solid var(--bd);background:var(--panel);border-radius:9px;padding:7px 13px;white-space:nowrap;transition:background .12s,border-color .12s,transform .05s;box-shadow:var(--shadow)}
.btn:hover{background:var(--bg)}.btn:active{transform:translateY(1px)}
.btn:disabled{opacity:.6;cursor:default}
.btn.primary{background:var(--c);border-color:var(--c);color:#fff}
.btn.primary:hover{background:var(--c-hover)}
.btn.danger{color:var(--err)}
.btn.sm{padding:4px 10px;font-size:12px;border-radius:7px}
.btn.on{background:var(--c-soft);border-color:var(--c);color:var(--c)}
.inp,select.inp,textarea.inp{width:100%;border:1px solid var(--bd);border-radius:9px;padding:8px 11px;background:var(--panel);outline:none;transition:border-color .12s,box-shadow .12s}
.inp:focus{border-color:var(--c);box-shadow:0 0 0 3px var(--c-soft)}
textarea.inp{resize:vertical}
label.f{display:block;margin:11px 0 0}
label.f>span{display:block;font-size:12px;color:var(--mut);margin-bottom:4px}
input[type=range]{width:100%;accent-color:var(--c)}
input[type=checkbox],input[type=radio]{accent-color:var(--c)}
.row{display:flex;gap:10px;align-items:flex-end}
.row>*{flex:1;min-width:0}
.chk{display:flex;gap:8px;align-items:center;margin:9px 0}
.chk input{width:auto;flex:none}
.tip{background:var(--c-soft);border-radius:10px;padding:10px 12px;font-size:13px;line-height:1.5}

/* ---------- вход ---------- */
.login{max-width:360px;margin:12vh auto;background:var(--panel);padding:30px;border-radius:18px;border:1px solid var(--bd);box-shadow:var(--shadow-lg)}
.login h1{margin:0 0 4px;font-size:24px}
.err{color:var(--err);margin-top:10px;min-height:18px}

/* ---------- каркас ---------- */
.app{display:flex;height:100%}
.rail{width:66px;background:var(--rail);color:#8b96a8;display:flex;flex-direction:column;align-items:center;padding:12px 0;gap:6px;flex:none}
.rail .logo{width:40px;height:40px;border-radius:12px;background:linear-gradient(135deg,var(--c),#7c3aed);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:800;margin-bottom:12px;letter-spacing:.5px}
.rail button{width:46px;height:46px;border:0;background:none;color:inherit;border-radius:12px;position:relative;display:flex;align-items:center;justify-content:center;transition:background .12s,color .12s}
.rail button:hover{background:#1a2234;color:#fff}
.rail button.on{background:#1f2a40;color:#fff}
.rail svg{width:22px;height:22px;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.rail .sp{flex:1}
.rail .cnt{position:absolute;top:3px;right:3px;background:#ef4444;color:#fff;font-size:10px;border-radius:9px;min-width:17px;height:17px;line-height:17px;font-weight:700;text-align:center}
.status-dot{width:12px;height:12px;border-radius:50%;background:#6b7280;display:inline-block;box-shadow:0 0 0 3px rgba(107,114,128,.25)}
.status-dot.on{background:#22c55e;box-shadow:0 0 0 3px rgba(34,197,94,.25)}
.main{flex:1;display:flex;min-width:0;min-height:0}
.list,.chat,.items,.msgs,.side,.spage{min-height:0}

/* ---------- список диалогов ---------- */
.list{width:350px;background:var(--panel);border-right:1px solid var(--bd);display:flex;flex-direction:column;flex:none}
.list .top{padding:12px 12px 8px}
.tabs{display:flex;gap:2px;margin-top:10px;background:var(--bg);padding:3px;border-radius:11px}
.tabs button{flex:1;border:0;background:none;padding:6px 3px;border-radius:8px;color:var(--mut);font-size:13px;font-weight:500;white-space:nowrap}
.tabs button.on{background:var(--panel);color:var(--c);font-weight:600;box-shadow:var(--shadow)}
.tabs .n{background:#ef4444;color:#fff;border-radius:9px;font-size:10.5px;padding:0 5px;margin-left:3px;font-weight:700}
.tabs .n.bn{background:#7c3aed}
.items{flex:1;overflow-y:auto}
.item{display:flex;gap:11px;padding:11px 14px;border-bottom:1px solid var(--bd);cursor:pointer;position:relative;transition:background .1s}
.item:hover{background:var(--bg)}
.item.on{background:var(--c-soft)}
.item.on::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--c)}
.ava{width:42px;height:42px;border-radius:50%;background:#9ca3af;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;flex:none;position:relative;font-size:14px}
.ava .ch{position:absolute;right:-3px;bottom:-3px;width:18px;height:18px;border-radius:50%;border:2px solid var(--panel);font-size:9px;display:flex;align-items:center;justify-content:center;color:#fff}
.item .b{flex:1;min-width:0}
.item .l1,.item .l2{display:flex;justify-content:space-between;gap:6px}
.item .nm{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.item .tm{font-size:11px;color:var(--mut);flex:none}
.item .l2{margin-top:2px}
.item .tx{color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13px}
.item .un{background:var(--c);color:#fff;border-radius:10px;font-size:11px;min-width:20px;height:20px;line-height:20px;text-align:center;padding:0 5px;flex:none;font-weight:600}
.item .meta{font-size:11px;color:var(--mut);margin-top:3px}
.tagq{background:#fef3c7;color:#92400e;border-radius:5px;padding:0 6px;font-size:11px;margin-right:5px;font-weight:600}
.tagq.tagb{background:#ede9fe;color:#5b21b6}
.empty{padding:44px 20px;text-align:center;color:var(--mut)}

/* ---------- чат ---------- */
.chat{flex:1;display:flex;flex-direction:column;min-width:0;background:var(--bg)}
.chat-hd{background:var(--panel);border-bottom:1px solid var(--bd);padding:10px 16px;display:flex;align-items:center;gap:11px}
.chat-hd .t{font-weight:600;font-size:15px}
.chat-hd .acts{margin-left:auto;display:flex;gap:6px}
.back{display:none}
.msgs{flex:1;overflow-y:auto;padding:18px 20px;display:flex;flex-direction:column;gap:6px}
.m{max-width:68%;padding:8px 13px;border-radius:16px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;box-shadow:var(--shadow)}
.m.in{background:var(--in);border:1px solid var(--bd);align-self:flex-start;border-bottom-left-radius:5px}
.m.out{background:var(--c);color:#fff;align-self:flex-end;border-bottom-right-radius:5px;border:1px solid transparent}
.m.out a{color:#fff}
.m.auto{background:#64748b}
.m.bot{background:linear-gradient(135deg,#7c3aed,#6366f1)}
.m.note{background:var(--note);color:var(--note-tx);align-self:center;max-width:80%;border:1px dashed #f59e0b;box-shadow:none;border-radius:12px}
.m.sys{background:none;color:var(--mut);align-self:center;font-size:12px;padding:3px;box-shadow:none;border:0}
.m .mt{font-size:11px;opacity:.7;margin-top:3px;display:flex;gap:8px;white-space:normal}
.m .att img{max-width:260px;max-height:260px;border-radius:10px;display:block;margin-top:6px;cursor:pointer}
.m .att a{display:block;margin-top:4px}
.m .att audio,.m .att video{max-width:260px;margin-top:6px;display:block}
.m .fail{color:#fecaca;font-weight:600}
.m.in .fail{color:var(--err)}
.typing{height:18px;padding:0 20px;font-size:12px;color:var(--mut)}
.composer{background:var(--panel);border-top:1px solid var(--bd);padding:10px 14px 12px;position:relative}
.composer .bar{display:flex;gap:8px;align-items:flex-end}
.composer textarea{flex:1;resize:none;border:1px solid var(--bd);border-radius:12px;padding:10px 13px;background:var(--bg);outline:none;max-height:140px}
.composer textarea:focus{border-color:var(--c);background:var(--panel)}
.composer .tools{display:flex;gap:6px;margin-bottom:8px;align-items:center;flex-wrap:wrap}
.composer .tools label{display:flex;align-items:center;gap:5px;font-size:12px;color:var(--mut)}
.pend{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:6px}
.pend span{background:var(--c-soft);border-radius:7px;padding:2px 9px;font-size:12px}
.pend b{cursor:pointer;margin-left:4px}
.qa{position:absolute;bottom:100%;left:14px;right:14px;background:var(--panel);border:1px solid var(--bd);border-radius:12px;box-shadow:var(--shadow-lg);max-height:240px;overflow:auto;z-index:5}
.qa div{padding:9px 13px;cursor:pointer;border-bottom:1px solid var(--bd)}
.qa div:hover,.qa div.on{background:var(--c-soft)}
.qa b{display:block}
.noch{flex:1;display:flex;align-items:center;justify-content:center;color:var(--mut);flex-direction:column;gap:8px}
.banner{background:#fff7ed;color:#9a3412;padding:8px 16px;border-bottom:1px solid #fed7aa;display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:13px}
.banner.bot{background:#f5f3ff;color:#5b21b6;border-color:#ddd6fe}
@media(prefers-color-scheme:dark){:root:not([data-theme=light]) .banner{background:#2a1c0a;color:#fdba74;border-color:#4a2f10}:root:not([data-theme=light]) .banner.bot{background:#1d1738;color:#c4b5fd;border-color:#352a66}}
:root[data-theme=dark] .banner{background:#2a1c0a;color:#fdba74;border-color:#4a2f10}:root[data-theme=dark] .banner.bot{background:#1d1738;color:#c4b5fd;border-color:#352a66}

/* ---------- правая панель ---------- */
.side{width:300px;background:var(--panel);border-left:1px solid var(--bd);overflow-y:auto;padding:16px;flex:none}
.side h4{margin:18px 0 6px;font-size:11px;text-transform:uppercase;color:var(--mut);letter-spacing:.06em}
.side h4:first-child{margin-top:0}
.kv{display:flex;justify-content:space-between;gap:8px;padding:3px 0;font-size:13px}
.kv span:first-child{color:var(--mut)}
.chips{display:flex;gap:5px;flex-wrap:wrap;margin-bottom:6px}
.chip{background:var(--c-soft);color:var(--c);border-radius:12px;padding:2px 10px;font-size:12px}
.chip b{cursor:pointer;margin-left:4px}
.chips.ph .chip{cursor:pointer;user-select:none;font-family:ui-monospace,Consolas,monospace}
.chips.ph .chip:hover{background:var(--c);color:#fff}
.hist div{padding:6px 0;border-bottom:1px solid var(--bd);cursor:pointer;font-size:13px}

/* ---------- настройки ---------- */
.settings{flex:1;display:flex;min-width:0}
.snav{width:220px;background:var(--panel);border-right:1px solid var(--bd);padding:14px;flex:none}
.snav button{display:block;width:100%;text-align:left;border:0;background:none;padding:9px 12px;border-radius:9px;margin-bottom:2px;color:var(--mut);font-weight:500}
.snav button:hover{background:var(--bg)}
.snav button.on{background:var(--c-soft);color:var(--c);font-weight:600}
.spage{flex:1;overflow-y:auto;padding:24px 28px}
.spage h2{margin:0 0 6px;font-size:22px}
.spage h3{margin:22px 0 10px}
.card{background:var(--panel);border:1px solid var(--bd);border-radius:14px;padding:14px 16px;margin-bottom:10px;display:flex;gap:12px;align-items:center;box-shadow:var(--shadow)}
.card .g{flex:1;min-width:0}
.card .nm{font-weight:600}
.pill{font-size:11px;border-radius:10px;padding:1px 9px;background:var(--bg);color:var(--mut);margin-left:6px;font-weight:500}
.pill.ok{background:#dcfce7;color:#166534}
.pill.ai{background:#ede9fe;color:#5b21b6}
table{border-collapse:collapse;width:100%;background:var(--panel);border-radius:12px;overflow:hidden;box-shadow:var(--shadow)}
th,td{padding:9px 14px;text-align:left;border-bottom:1px solid var(--bd)}
th{font-size:11px;color:var(--mut);text-transform:uppercase;letter-spacing:.05em}
.kpis{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px;margin-bottom:18px}
.kpi{background:var(--panel);border:1px solid var(--bd);border-radius:14px;padding:15px;color:var(--mut);box-shadow:var(--shadow)}
.kpi b{display:block;font-size:28px;color:var(--tx);line-height:1.1;margin-bottom:2px}
.bars{display:flex;align-items:flex-end;gap:6px;height:130px;background:var(--panel);border:1px solid var(--bd);border-radius:14px;padding:16px 12px 12px;margin-bottom:18px}
.bars div{flex:1;background:linear-gradient(180deg,var(--c),#7c3aed);border-radius:5px 5px 0 0;min-height:2px;position:relative}
.bars span{position:absolute;bottom:100%;left:0;right:0;text-align:center;font-size:11px;color:var(--mut)}
.code{background:var(--code);color:#e2e8f0;border-radius:9px;padding:10px 12px;font:12px/1.5 ui-monospace,Consolas,monospace;white-space:pre-wrap;word-break:break-all;margin:4px 0;user-select:all}

/* ---------- модальные окна ---------- */
.modal-bg{position:fixed;inset:0;background:rgba(8,12,22,.55);backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;z-index:50;padding:16px;animation:fade .15s}
.modal{background:var(--panel);border-radius:18px;width:520px;max-width:100%;max-height:92vh;overflow:auto;padding:22px;box-shadow:var(--shadow-lg);animation:pop .18s}
.modal.wide{width:780px}.modal.xwide{width:1200px}
.modal h3{margin:0 0 8px;font-size:18px}
.modal .ft{display:flex;gap:8px;justify-content:flex-end;margin-top:20px}
@keyframes fade{from{opacity:0}}@keyframes pop{from{opacity:0;transform:translateY(10px) scale(.98)}}
.mtabs{display:flex;gap:2px;background:var(--bg);padding:3px;border-radius:11px;margin:10px 0 6px;overflow-x:auto}
.mtabs button{flex:1;border:0;background:none;padding:7px 12px;border-radius:8px;color:var(--mut);font-weight:500;white-space:nowrap}
.mtabs button.on{background:var(--panel);color:var(--c);font-weight:600;box-shadow:var(--shadow)}
h4.sh{margin:22px 0 4px;font-size:15px}
.days{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:6px 0}
.days label{display:flex;gap:4px;align-items:center}
.opl label{display:flex;gap:8px;align-items:center;padding:4px 0}
.presets{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-top:10px}
.rule{border:1px solid var(--bd);border-radius:12px;padding:10px 12px;margin-bottom:10px;background:var(--bg)}
.rule.off{opacity:.55}
.rule textarea{margin-top:6px}
.toast{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);background:#111827;color:#fff;padding:11px 18px;border-radius:12px;z-index:99;max-width:90vw;box-shadow:var(--shadow-lg);animation:pop .2s}

/* ---------- дизайнер виджета ---------- */
.designer{display:grid;grid-template-columns:400px 1fr;gap:18px;margin-top:6px}
.dctl{max-height:68vh;overflow-y:auto;padding-right:8px}
.dctl details{border:1px solid var(--bd);border-radius:12px;padding:4px 14px 12px;margin:10px 0;background:var(--panel)}
.dctl summary{cursor:pointer;font-weight:600;padding:9px 0;list-style:none}
.dctl summary::-webkit-details-marker{display:none}
.dctl summary::before{content:"▸";display:inline-block;margin-right:7px;color:var(--mut);transition:transform .15s}
.dctl details[open]>summary::before{transform:rotate(90deg)}
.dprev{display:flex;flex-direction:column;min-width:0}
.ptool{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:10px}
.pframe{flex:1;min-height:560px;border:1px solid var(--bd);border-radius:14px;overflow:hidden;background:#e2e8f0}
.pframe iframe{width:100%;height:100%;border:0;display:block}
.pframe.mob iframe{width:375px;margin:0 auto;box-shadow:0 0 0 1px var(--bd)}

/* ---------- адаптив ---------- */
@media(max-width:1100px){.side{display:none}.designer{grid-template-columns:1fr}.dctl{max-height:none}}
@media(max-width:760px){
  .rail{width:100%;height:56px;flex-direction:row;padding:0 8px;position:fixed;bottom:0;left:0;right:0;z-index:20;justify-content:space-around}
  .rail .logo{display:none}
  .app{flex-direction:column;padding-bottom:56px;height:100dvh;overflow:hidden}
  .list{width:100%;border:0}
  .main.chat-open .list{display:none}
  .main:not(.chat-open) .chat{display:none}
  .back{display:inline-block}
  .m{max-width:88%}
  .chat-hd{flex-wrap:wrap;padding:8px 10px;gap:6px}
  .chat-hd>div:not(.ava):not(.acts){min-width:0;flex:1}
  .chat-hd .t,.chat-hd .small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .chat-hd .acts{width:100%;margin-left:0}
  .chat-hd .acts .btn{flex:1;padding:7px 6px}
  .composer .tools{flex-wrap:wrap}
  .modal{padding:16px;border-radius:14px}
  .row{flex-direction:column;align-items:stretch}
  .snav{width:100%;display:flex;overflow-x:auto;border:0;padding:6px}
  .snav button{white-space:nowrap;width:auto}
  .settings{flex-direction:column}
  .spage{padding:16px}
  .card{flex-wrap:wrap}
}

/* значки каналов */
.bi{display:flex;width:100%;height:100%;border-radius:50%;overflow:hidden;align-items:center;justify-content:center}
.bi svg{width:72%;height:72%}
.bi img{width:100%;height:100%;object-fit:cover}
.ava .ch{background:none;border:2px solid var(--panel);overflow:hidden;padding:0}
.iconpick{display:flex;gap:14px;align-items:center;margin-top:14px;padding:12px;border:1px solid var(--bd);border-radius:12px;background:var(--bg)}
.iconpick .ava{width:46px;height:46px;flex:none}

.dl{color:var(--c);text-decoration:none;font-weight:500}.dl:hover{text-decoration:underline}